Need help logging into one of our online resources? Try one of these tutorial pages.
➤ Help with Libby (all WVDeli offerings are on Libby)
➤ Help with Hoopla
➤ Help with Transparent Language
Have other questions or need further assistance?
➤ Call the Library at 304-232-0244 during our operating hours. A reference assistant can help you log into your device or set up a new service to get you on your way to downloading the materials you want. Or...
➤ Send us your questions through our Ask A Librarian form.
This video will help you get started with your library's Libby collection. We'll show you how to find the website, browse and borrow titles, and start reading. Start enjoying your library anywhere you go now!
SMARTPHONES AND TABLETS:
The free Libby app is the easiest way to get started with digital books, audiobooks, and magazines from the Library. Libby is available for Android, iOS, and in your browser at libbyapp.com
Get started with Libby to borrow digital materials from WVDeli on your smartphone or tablet:
STEP 1: Install the Libby app from your device's app store.
Apple App Store | Google Play | Or, visit libbyapp.com in your Chrome, Firefox, Safari, or Edge (Chromium) browser.
STEP 2: In Libby, follow the prompts to find your library and sign in with a valid OCPL library card.
STEP 3: Browse our library's collection and borrow a title. Even though we are in a consortium, your selection will vary based on our choosing OCPL, since each library in the consortium chooses what titles and formats to offer in Libby and we reserve some selections for our patrons only.
STEP 4: Borrowed titles appear on your Shelf ( ) and download to the app automatically when you're connected to Wi-Fi, so you can read them when you're offline. On your Shelf, tap loans (at the top of the screen). From there, you can:
— Tap Read With... to choose where you'd like to read the book (Kindle or Libby), then finish sending to Kindle (U.S. libraries only) or start reading in Libby.
— Tap Open in Libby to start reading or listening in the app.
— Tap Manage Loan to see options like Renew and Return.
If you need more help with Libby, please visit Libby Help or call the Library (304-232-0244) and ask to talk to a reference assistant. We will help you walk through the process. Happy reading!
Hoopla digital partners with libraries to provide online and mobile access to eBooks, audiobooks, comics, music, movies, and TV. With hoopla and a valid library card, patrons can borrow, instantly stream, and download dynamic content via hoopla’s mobile app (Android | iOS ) or www.hoopladigital.com.
Before you are able to borrow, you will need to create a hoopla account. Once you are signed in, you can borrow titles through the hoopla digital mobile app or the website. Once you select a title you can click on the Borrow button on the title details page. Once a title is borrowed, it is accessible by clicking on "My hoopla" on the website or in the app. You must remain logged in to view downloaded content.
Hoopla for desktops:
Hoopla supports the following browsers: Google Chrome, Mozilla Firefox, Microsoft Edge, and Safari.
Hoopla for mobile devices:
The hoopla digital mobile app can be found in the Google Play Store on your Android device, the Amazon app store on your Kindle Fire tablet, and in the App Store on your iOS device. Search for "hoopla digital" to find and download the app. If the app is unavailable for your device, it will not show up in the store. For a list of supported browsers and mobile operating systems, please click on the "supported devices" tab in our help section.
Getting started with Hoopla on an Apple/iOS device:
Getting started with Hoopla on an Android device:
Need more help? Visit the Hoopla Help Center or call the Library (304-232-0244) and ask to talk to a reference assistant. We will help you walk through the process.
Getting started with Transparent Language:
To get started learning one of more than 100 languages online, create a Transparent Language account online or download the Transparent Language app (Android | Apple/iOs) and create an account on your mobile device.
Watch the video below to learn more about getting started or download a Getting Started .pdf file.
Transparent Language Online: Getting Started from Transparent Language on Vimeo.
Need more help? Visit the Transparent Language Help Center or call the Library (304-232-0244) and ask to talk to a reference assistant. We will help you walk through the process.